Frequently Asked Questions

Alro Analytics is a comprehensive trading journal and analytics platform that helps traders improve their performance through data-driven insights. We offer automatic synchronization with brokers, detailed statistics, and a platform that helps you gain insight into your trading and finally understand how to trade more successfully. Together we can achieve anything. NEVER give up.

Yes, security is our top priority. We use state-of-the-art encryption technologies and store your data on secure servers in Germany. You have full control over which password you share with us. You can choose between your master password and your investor password. We will never execute trades or give you financial advice.

Yes, we offer a 7-day free trial. You get full access to all premium features regardless of which subscription you choose. During this trial period, you can try out all functions risk-free and can end the trial period at any time.

Currently, we exclusively support MetaTrader 5. Further integrations such as MetaTrader 4, cTrader, Tradelocker, and DxTrade are in development.

You can connect your account in just a few minutes via our secure dashboard. We recommend using your investor password for the connection — this gives us read-only access to your trading data without any ability to execute trades. Alternatively, you can also use your master password. If your password or server changes, you can update the connection at any time. For a step-by-step walkthrough, check out our tutorials page.

Yes, once your account is connected, new trades are automatically synchronized. You don't have to do anything else.

We accept all common payment methods including Visa, Mastercard, American Express, PayPal, Apple Pay, Google Pay, SEPA Direct Debit, and Klarna. You can see all accepted payment methods on our pricing page.

Yes, you can cancel your subscription at any time at the end of the current billing period. There are no hidden fees or long contract terms.